LINPATY
INCIDENT 0010 — The Access
INCIDENT 0010 — The Access
Couldn't load pickup availability
EVERY IT PROFESSIONAL KNOWS THIS INCIDENT.
“I have access. Why am I getting access denied?”
HELPDESK:
“Let me check your account…”
AD ACCOUNT: ACTIVE
GROUP MEMBERSHIP: FINANCE-READ
FOLDER PERMISSION: ALLOWED
VPN: CONNECTED
Everything looks right.
Except one thing.
CURRENT TOKEN: FINANCE-READ — NOT FOUND
HELPDESK:
“When were you added to the group?”
USER:
“Five minutes ago.”
HELPDESK:
“And when did you log in?”
USER:
“This morning.”
HELPDESK:
“There’s your problem.”
Your account has the access.
Your token doesn’t.
USER:
“So what do I do?”
HELPDESK:
“Log out.”
USER:
“I have 37 things open.”
HELPDESK:
“I know.”
Case closed.
THE PRODUCT
Printed on the Comfort Colors® 1717 heavyweight garment-dyed tee for a relaxed, premium feel.
For the IT people who know that sometimes you have the permission…
but your token didn't get the memo.
IT CULTURE, WORN.
EU representative: HONSON VENTURES LIMITED, [email protected], 3, Gnaftis House flat 102, Limassol, Mesa Geitonia, 4003, CY
Product information: Comfort Colors® 1717, 2 year warranty in EU and Northern Ireland as per Directive 1999/44/EC
Warnings, Hazard: Made in Honduras
Care instructions: Machine wash: cold (max 30C or 90F), Do not bleach, Tumble dry: low heat, Iron, steam or dry: low heat, Do not dryclean
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